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Contact Us

You can contact us by email, phone, or by post.

By phone:

01534 747 310

Agent enquiries:

01534 747 310

By fax:

0845 634 5409

Email:

You can email us your enquiry. To ensure a quick response please select what best suits the nature of enquiry from the addresses below.

To find out more about deposit protection enquiries, including lodging a deposit and the deposit release process email:
info@mydepositsjersey.je

For all your general enquiries about mydeposits Jersey, the legislation and your obligations, email:
info@mydepositsjersey.je

For dispute related enquiries, including how to raise a dispute, the evidence required for dispute resolution and the legislative timeframes, email:
disputes@mydepositsjersey.je

If you believe the adjudicator has erred in fact or law on your dispute resolution decision you can request an appeal, email:
disputes@mydepositsjersey.je

If you have a complaint about mydeposits Jersey, our customer service, processes or systems then please let email us:
complaints@mydepositsjersey.je

By post:

mydeposits Jersey
Premiere House
1st Floor
Elstree Way
Borehamwood
WD6 1JH